US orders $60 or more, qualifies for free shipping if orders are shipped within the Continental United States.
The $60 qualification is based on your order subtotal, after discounts, and before any tax is added.
For orders less than $60, shipping charges will be displayed at checkout.
Please allow 2-3 business days for processing. We usually ship within 2-3 business days of receiving the order. We check for orders daily and will endeavor to have your order on its way in the quickest possible time. When your order is shipped we will send you an email with the tracking number. Delivery times will vary depending upon the distance traveled and time of year. Most orders should reach their destination between 4 - 6 business days of being shipped. Most international orders are delivered within 10 to 25 business days after the order has been processed. If you become concerned about your order please send an email after a reasonable amount of time has passed and we will trace your order for you.
If you do not receive an order after delivery is due please check with your local post office. Take the tracking number to the local post office and check with them. You may also contact the U.S. Postal Service since it was tracked to your address via GPS devices used by them when entering the tracking number upon delivery. Contact them the day of or 36 hours after the order should have been delivered. To officially put them on notice and let them know that your package was never delivered providing them with the tracking number. Just dial 1-800-ASK-USPS or contact your local Post Office. This has to be done by you at the delivery address and they will start a Postal Investigation!
We do not offer free shipping to international destinations.
Shipping charges will be displayed at checkout.
When ordering from us, you are responsible for any customs, duties, and taxes by your country.
The recipient is the importer of records and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient.
We have no control over these charges, nor can we predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If you have any more questions we did not cover, please contact us!